Inquires | Customer Support

Custom Orders Requests

Thanks for stopping by Addie & Jax! We appreciate you trusting us with your custom apparel needs. Our current turnaround time for orders is 3–5 weeks starting once your invoice is paid. We are currently only accepting Personalizing an Existing Design (existing designs from our social media platforms with minor name/number changes) & Fully Custom Design for Embroidery inquires using our Custom Design form below. A dedicated form for Vinyl/HTV orders is currently in development—stay tuned!

How can we help you:

Personalizing an Existing Design (existing designs with minor tweaks): Want to order a piece you saw on our page with simple color or wording tweaks? Ready to Order Form

Embroidery Custom Design Inquiry: Have a unique vision in mind? Use our Custom Design for Embroidery form to start a custom embroidery project with us. Share your ideas below and help us design your dream piece together!

HTV/Vinyl Custom Design:  We are currently working behind the scenes on a brand-new inquiry form for all HTV and vinyl requests! Please check back soon for updates so we can help bring your vision to life.

Note: All custom orders must be submitted via the form link above. If you have any other non-order questions, please use the contact fields below.